A contact-less process

COVID-19 | Zella DC

Here at Zella DC, we take the health and safety of our staff and customers seriously; this is why we've put in place a COVID-19 safety plan to minimise the risk of contamination. We've reduced contact between our staff and customers to a minimum, every step of the way: choosing, ordering, receiving, installing - it's all done remotely or safely. 

Online Meetings
You get easy access to our team via Zoom meetings that can be booked here. Alternatively, feel free to email us at info@zelladc.com or call us on +61 8 6311 2814. If you do come into our office, we will ask you to register using the SafeWA app. 

Online Resources
If you have any questions about our products, their features and benefits we have plenty of resources on our website, in particular on the Resources page, where you will find FAQs, explainer videos and downloads. 

Zella DC | Resources | Explainer Videos

Online Quotes and Orders
We send you online quotes that you can approve digitally, no need to print and sign! Once you've approved your quote you will receive an email confirmation with all the details. 

Contact-less Delivery
Once the quote has been accepted the order will be placed and a contact-less door-to-door delivery will be organised, anywhere in the world. 

Safe Installation
Our product is safe and easy to install. All you have to do is call your trusted electrician and a qualified air conditioning technician.

Easy Maintenance
Quick maintenance can be performed by any member of your staff following our easy step-by-step instructions. No need to call any external technicians. If you have any questions we have a 24/7 phone number you can call. 

Remote Monitoring. 
Monitoring your Zella DC can be easily done with the PDView or remotely through the PowerIQ app, therefore, there is no need to have any external staff or contractors in the office. 
 
Sales Material. 
All of the Sales Material such as manuals, terms of use and guides are available online via the QR  Code and a hard copy will come with your Zella DC. 
 
Phone Assistance.
There is also 24/7 phone assistance available to help with any questions or enquiries, which means there is no need for external staff or contractors to enter the office. 

 

When it comes to COVID-19, you can't take any risks. Please feel free to get in touch if you have any questions or concerns.

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